dart COMPLIANCE LIMITED is a specialist FCA Compliance Consultancy working with General Insurance Intermediaries and other Insurance businesses to assist them in meeting their FCA regulatory compliance obligations.

With a range of regular subscription services, fixed-price application assistance and a variety of healthchecks using our unique ‘REaCH’ system, as well as bespoke compliance consultancy we are able to provide expert, quality hands-on help and advice on ways to meet the FCA rules, which are appropriate to your business, at a fraction of the cost of employing your own Compliance Officer*.

dart has an enviable track record and extensive experience gained over more than 15 years of successfully applying systems for compliant sales, client money, SMCR, Conduct Risk, Purpose and now Consumer Duty as well as preparing for regulation, new applications, regulatory reporting (RegData and Connect), MBOs and acquisitions. 

Members have access to our compliance Helpdesk and a wide range of procedural and letter templates via the member area of our website, and receive regular visits from a consultant who has an in-depth knowledge of FCA regulation and the Insurance Broking business, and ALL of our Consultants are CII qualified, so we understand the issues and pressures you face – and take these into account whenever possible when designing regulatory solutions.

Our managing director, Jim Dart, is a Chartered Member of the Chartered Institute for Securities & Investment (CISI) and holds the ICA International Advanced Certificate in Regulatory Compliance. He is a career insurance professional with over 40 years experience in the industry, more than 20 as a broker, including nine running his own brokerage. 

                   

The dart difference...

dart's Compliance service is not one of mere exceptions reporting, but of working hand-in-hand with the broker to ensure that appropriate systems are in place, being utilised, and are properly recorded.

From an initial ‘healthcheck’ review, using our unique ‘REaCH’ system, we assist the firm in implementing appropriate systems and controls to meet its regulatory and operational requirements, and then provide regular reviews covering and documenting the actual controls and procedures in place.

This means that the broker's compliance manual really reflects the practices in use in the business  and the broker only has to operate the agreed procedures, not spend time devising or writing them down.

'Regular Reviews'

Periodic reviews, covering the firm’s allocation of responsibilities to senior management; the systems, controls & corporate governance arrangements in place in the business; the firm’s procedures, standards and measurement for achieving the Consumer Duty Outcomes; arrangements for demonstrating training & competency; and Business Continuity provisions are carried out on an annual basis 

'Scheduled, Monitored and Re-visited'

and these reviews are linked with a quarterly ‘dashboard’, to ensure that risk assessments, MI and monitoring activity are taking place and remain current, as well as providing a scheduled programme of activity and re-visiting ongoing changes. 

What our clients say about us

We work hard to be the best and that's reflected in what our clients say about us and the length of time they remain subscribers to a dart service. In fact, we still have more than ten clients that have been using our services since we were formed, over 15 years ago! Look at some of the feedback here

And even when a customer may have sold their business, we have clients who continue to use dart Learning's market-leading training and development system and support services.

Delivering effective compliance support for each client is our top priority and we go above and beyond to ensure that our member firms stay in good order with the regulator, providing timely assistance and support with policies and procedures, reporting, surveys and other regulatory reviews.

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Regulatory Evaluation and Compliance Healthcheck (REaCH)

dart's unique REaCH system gives our consultants the ability to undertake either comprehensive or focused thematic compliance reviews with client firms, producing RAG-rated outputs and action plans across 12 key areas of regulatory focus. The full review, available from only £1,200 inclusive of vat, provides an expert and independent review of the firm's compliance arrangements in a report covering the firm's procedures and processes, indicating where they meet the regulatory standards, and where they do not.

The system flexibility also permits timely and cost-effective review and reporting on specific areas of your business, from Client Money, Consumer Duty, SMCR, Complaints, Data Protection and ICOBS, priced from £900 including vat.

Call us today to arrange your review and start to experience the dart Difference.

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dart Compliance Support for RICS DPB Members

We offer a range of services to support small, and large, RICS DPB members with their General Insurance Distribution Activities (GIDA), training and monitoring. We understand that the level of support required isn't likely to be the same as for full-time FCA authorised insurance intermediaries and this is taken into account within our pricing, which offers subscription services and one-off training or consultancy rates.

We can provide document templates and insurance terms of business agreements for RICS DPB members, and deliver support and advice in preparation for RICS GIDA reviews. Our documents contain the RICS required disclosure wordings, while the procedural templates guide you through the new business and renewal processes.

We have a range of GIDA training presentations that can be purchased for a one-off fee and used with your GIDA staff to meet the RICS minimum competency rules:

• Assessing Customer Needs                
• Applicable Law 
• Business Ethical Standards         
• RICS Complaints Handling
• Essential Insurance Case Law 
• Policy Terms & Conditions                     and more....